Is the lid watertight?
No. The friction-fit steel lid is designed for storage, reheating and nesting, not leakproof transport.
Can it go on an induction hob?
Yes. Start on a low heat, remove or loosen the lid while cold, and handle the hot steel with suitable protection.
Can Loopware be used on a gas hob?
Yes. We've tested Loopware on a gas hob using a heat diffuser (also called a simmer plate), placed between the flame and the container. It worked very well, giving gentler, more even heat while greatly reducing direct-flame discolouration. Please check that your hob manufacturer permits the use of a heat diffuser, use low to medium heat, and never heat the container empty.
Can it go in a microwave?
No. Metal containers must not be used in a microwave.
Will it develop rainbow or blue-gold marks when I cook in it, like my pan?
It can, and that's completely normal. It's a heat change in the steel's protective oxide film where it meets the heat source — cosmetic, not a coating peeling away, and it doesn't affect cooking or any other function. It isn't a fault, and it won't scrub off with everyday cleaning, so there's nothing you need to do.
How do I clean off cloudy marks or burnt-on residue?
These two do come off. Cloudy white marks are minerals left when water or cooking liquid evaporates — they're alkaline, so soak them with diluted white vinegar and wipe away. Food stains and burnt-on black residue are acidic, so use bicarbonate of soda instead: wet the surface and sprinkle it on, or mix a little water into a paste and spread it over the mark. Leave it 10–30 minutes to loosen the bond, then wash the residue away with a gentle scrub such as a loofah; really stubborn marks can sit overnight. Avoid chlorine bleach, ordinary steel wool and harsh abrasive cleaners.
Do the containers nest?
Yes. Same-size containers nest together, and the 1.0L body nests inside the 1.6L body. The flat lids stack separately.
Can I return it if I change my mind?
Yes — and returns are free within 30 days of receiving your order. To return it, just contact us: we'll email you a prepaid returns label and refund you once your return is received.
What exactly do I get, and when will it arrive?
You get the pack you select; UK delivery is free; your estimated delivery date is shown at checkout.